News Categories: Administration, Public Service and e-Government

16 Sep
By: Phoebe Jeruto 0 1


National government’s ministry of devolution has greatly supported the counties in the journey of successfully implementing devolution. It has done this through the Kenya Devolution Support Program (KDSP) funding to support counties in Capacity building, technical assistance, institutional strengthening and enhancing good governance.

The program has developed a range of activities that would ensure successful achievement of Capacity building and improved performance. Among these activities is the robust annual assessment of progress towards the realization of a national Capacity building framework results in the counties.

Speaking during the county KDSP technical committee meeting, the CO for Public Service Management said that with the human resource policy and the establishment of performance Management unit, there is an anticipated improvement in performance ahead of this year’s assessment.

CO in charge of Administration and Devolved units, Scolastica Tuwei, further added that the county is tirelessly working towards achieving a 100% citizen engagement through Civic education and Public participation

Nandi County KDSP annual assessment is set for next week. The exercise will focus on the Key Result Areas (KRA) of Public financial management; planning, monitoring and evaluation; human resource and performance Management; Devolution and inter-governmental relations, Civic education and Public participation.

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16 Sep
By: Phoebe Jeruto 0 1



County’s ICT Sub sector, in its journey towards automation of all county processes, is looking forward to rolling out County Projects Management System (CPMS). This system intends to help all stakeholders in tracking progress and status of all projects undertaken by all the departments begin from the tendering stage all through to completion.

According to the CO for ICT &e-Government, Jonathan Misoi, the department is progressively digitizing county processes for good governance and effective delivery of services in the county.

He further added that the upcoming CPMS is going to re-engineer the existing manual projects’ M&E processes as well as give the citizens an opportunity to monitor and give their opinions on the ongoing projects in their respective wards.

The CO for Economic planning, Felix Sambu, speaking during a consultation forum between ICT and Economic Planning teams, stated that adoption of such system will boost monitoring and evaluation of projects, reduce delays in projects execution and enhance real-time reporting.

This system, with it’s main user as the Department of Finance and Economic Planning, will be a perfect tool for Monitoring and Evaluation of the programs and projects for successful and timely achievement of projects’ objectives as stated in the County Integrated Development Plan

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16 Sep
By: Phoebe Jeruto 0 1


Regular assessment of county’s capacity in it’s performance areas has always resulted in improved delivery of service to it’s citizens.

Today, consultants from AHADI-USAID in partnership with the Council of Governors visited the county to give a report on county’s performance in 2018 as well as carrying out 2019 capacity assessment. This continuous County Capacity Assessment (CCA) which picked up it’s pace in 2016 is now in it’s final stages of their first phase working with 22 counties.

This assessment is focussing on policies, laws and administrative systems in capacity areas of Public participation, Human resource management, financial and procurement systems, county planning, County Budgeting, inter-county relations as well as monitoring and evaluation

Speaking during the CCA3 (2018) report presentation and the onset of CCA4 (2019), the CO in charge of Public Service, Grace Sugut pointed out Nandi County’s great improvement in CCA3 of 2018 performing at 82% compared to 64% in CCA2 of 2017. Ms. Sugut added that there is an anticipated improvement in the 2019 as a result of the efforts put in place to address some capacity area shortcomings.

Paschalin Basil, a Researcher at AHADI, lauds Nandi county’s success which is attributed to the successful reforms by Governor Sang’s administration with the culture of professionalism in the Public service since his arrival. This has resulted in the high success rates of project implementation. #TransformingNandi

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29 Aug
By: Kipsaro Boit 0 2


In pursuit of improving emergency response, open governance, citizen engagement and public participation, the County Government of Nandi through ICT and e-Government sector has established a Call Centre where the residents fo Nandi and external clients can contact the county.

Meeting with Eldoret Safaricom Customer Care leadership


The modern Call Centre will handle emergency and disaster response, AI services, NHIF registration and inquiries, busines rates and permits. The callers can call 1548 toll free and talk to the call centre agents on the above Services. Other service provided by the County Government of Nandi will be availed in due course.

Today, the Call Centre Management team was accamponied by H.E. The Deputy Governor Dr. Yulita Cheruiyot and the Chief Officer in charge of ICT and e-Govenment Mr. Misoi Jonathan had an opportunity to visit Safaricom Call Centre in Eldoret to benchmark on best practices.


Call Centre Management in company of H.E Dr. Yulita Cheruiyot, Deputy Governor and the Safaricom team during the benchmark

The County Government of Nandi is committed to serving our people better as we transform Nandi County together.

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08 Jul
By: Phoebe Jeruto 0 2


ICT sector is charged with the responsibility of designing, developing and implementing innovative information systems that have an impact on improved service delivery to the citizens of the county for effective governance.

The County Government of Nandi through the department of ICT and E-Government is continuously rolling out a training program to the county officers on the use of the new technological enhancements geared towards automating and improving service delivery.

Nandi County Government will be amongst the first Counties in the republic to digitize nearly all her services. Among the services already digitized are; parking payment and citizen’s self service portal for business permits, most of the operations and processes in hospitals will soon go paperless through the Hospital Management Information System (HMIS), improved Jobs Application portal where applicants are notified by a short message on the status of their applications and the Digifarm platform to be implemented in partnership with Safaricom.

Speaking during the training of departmental administrators on the operations and effective use of the call centre which is a 24 hour communication platform for the citizens, the Chief Officer in charge of ICT, Jonathan Misoi pointed out that the technological enhancements by county’s ICT sub sector are going to transform services in all other departments.

“The Citizens of Nandi County will be the main beneficiaries since the prudent use of these systems bring services closer to the people and make them more informed, enhance accountability, reduce delays as well as the cost of service delivery”, Said Misoi.

Successful implementation of these systems and service provision will be made possible by the County’s state of the art data centre that will smoothen transition from analogue to digitized services.

These trainings are timely and will therefore ensure effective, efficient and satisfactory delivery of services as well as proper governance to citizens of Nandi County.

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04 Jul
By: Phoebe Jeruto 1 2


The County Government of Nandi endeavors to reach out to its citizens and give them an opportunity to freely participate in governance and delivery of services. Among the strategies put in place include the establishment of Nandi County Call Centre.

Through this platform, the citizens can make inquiries by calling, sending an sms or email and seek information concerning the plans, programs and projects by all the county departments.

Today the county Secretary, Dr. Francis Sang, visited the Nandi county call center and the data center to check on the progress and readiness a head of the launch later this month. Dr. Sang said that there is an anticipated increase in interaction between the government and the citizens eventually making the general public informed. He further added that many lives will be saved as handling of emergencies is fastened.

The ICT and Communication team is finalizing on setting up the call center and thereafter the public will be given the toll free call and SMS numbers for them to make their calls.

According to the CO for ICT, Jonathan Misoi, who was also present said that the call center will greatly impact on the lives of the people of Nandi especially in handling matters of emergency. He further calls upon the public to make use of the call center when the time comes.

Also present was the County Head of Public Relations, Kipsaro Boit, Sub County Administrator for Nandi Hills, Fred Kiptum and Medical superintendent for Kapsabet County referral hospital, Dr. Daniel Kemboi.

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04 Jul
By: Phoebe Jeruto 0 0


The County Government of Nandi is looking forward to increasing student enrollment into the Vocational Training Centers (VTCs) which are spread throughout the county. The Department of Education and Vocational Training is putting more efforts towards achieving this through expansion of the centres, establishment of new ones and even equipping the existing ones.

The department in partnership with Computer For schools Kenya (CFSK) recently equipped computer laboratories in the VTCs across the County so as give the youth an opportunity to acquire the computer literacy skills. AJIRA Digital skills as well as Google’s soft skills training programs will be rolled out in these centres as an initiative towards empowering the youth. The Computer Laboratories will also act as an enabler in teaching all the other courses offered in these institutions.

Section of a computer Lab in Kaptel VTC.

Speaking during the assessment of the ongoing construction of Septonok VTC, the Director for Vocational Training Centers (VTCs), Daniel Rutto, said that the county government has improved the state of most VTCs and is continuously working to expand the facilities and establish new ones. This is geared towards creating more opportunities for the enrollment of more students.

The team from the department of Education and Vocational Training led by the director having visited Cheptarit, Kaptel and Chemundu VTCs,  will also be visiting all the other VTCs throughout the county.

County director in charge of VTC together with Welding and Fabrication students at Kaptel VTC.

The youths are therefore called upon to enroll into these institutions and grab the opportunities available, get skilled and increase their chances for self employment as well as having their own startups.

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03 Jun
By: Phoebe Jeruto 0 1


Since the inception of Kapsabet municipality late last year, there have been progressive plans towards the development of the area covered under the municipality.

The municipality having met the minimum conditions for World Bank funding, got awarded with development funds through the Kenya Urban Support Program for urban development of Kapsabet municipality.

The department of Administration together with the municipality board and in consolidation with the citizens’ views, came up with a list of development projects to be implemented. These projects which include construction of non motorized transport, waste management, street lighting and market stalls among other, are currently undergoing tendering and will soon commence.

The municipality board has therefore created committees to monitor and oversees the implementation of development programs as well as resource mobilization. Today the Planning and Infrastructure committee of the municipality board met to discuss on the development of the integrated development plan and improvement of infrastructure within the municipality.

The leadership of the municipality is currently working on policies, plans and strategies which will guide and fast track the programs and projects implementation. These policies and plans will also aid in setting and achievement of the targets for better delivery of services.

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29 May
By: Phoebe Jeruto 0 1


The County government of Nandi endeavours to provide better working conditions to its employees for efficient, result oriented and satisfactory delivery of services to the citizens.

Today, the County Doctors’ CBA implementation and Monitoring committee held their quarterly meeting to check on the progress of the CBA implementation. The committee discussed various areas of concern ranging from staff promotions, medical cover, car loans and mortgage among other issues.

While chairing the meeting, the Chief Officer for Public Service Grace Sugut said that all the pending staff promotions (including doctors), were under discussion and awaiting recommendations from the County Human Resource Management Advisory Committee.

She further added that the Public Service sub sector’s plan to ensure that the staff are placed under a medical cover is underway.

The Medical Services Chief Officer, Dr. Paul Lagat, pointed out the efforts by the Health Department in providing better working conditions and improving doctors and nurses welfare. He said that the county government has so far addressed major issues such as shortage of doctors, opportunities for further training, leave, disciplinary procedures, doctors lounge and provision of better working environment.

The representatives from KMPDU led by the Secretary General Northrift Region, Dr. Ismael Aiyabei congratulated the county government for addressing most of the issues raised earlier on concerning the implementation of Doctors’ CBA. He also applauded the government’s cooperation in working together with the KMPDU Officials for effective health service provision in the County.

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24 May
By: Phoebe Jeruto 0 0


The County Government is committed to ensuring that traders and business people within Kapsabet Town do their businesses in a clean and an organized environment.

The leadership of Kapsabet Municipality together with the Market Master, William Yator organized an election of Kapsabet Town Market committee where Mr. Simion Korir was elected as the chairperson, together with 12 other committee members.

The deputy Municipal Manager, Shadrack Kirong who was overseeing the election of Town Market Committee, said that the Department of Administration through Kapsabet Municipality is working towards improving the business environment and giving a better look to Kapsabet town which was recently upgraded to a Municipality.

He added that among the projects to be implemented through the Kenya Urban Support Program (KUSP) is the extension of street lights, high mast flood light installation, digital signage, market stalls, Jua Kali shades, storm water drainage, extension of sewer lines and solid waste management through the acquisition of a self loading truck and receptacles in the town and especially in the market place.

This committee, will be reporting to County Market inspector, and will be traders’ representatives in stakeholders forums, advocating for their welfare, help in the management of the market, settling disputes and giving direction to the people using the market.

The traders present applauded the county government’s efforts in improving the urban areas and the business environment.

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