News Detail

Phoebe Jeruto July 4, 2019

EXPANDING CITIZEN PARTICIPATION THROUGH THE CALL CENTRE

The County Government of Nandi endeavors to reach out to its citizens and give them an opportunity to freely participate in governance and delivery of services. Among the strategies put in place include the establishment of Nandi County Call Centre.

Through this platform, the citizens can make inquiries by calling, sending an sms or email and seek information concerning the plans, programs and projects by all the county departments.

Today the county Secretary, Dr. Francis Sang, visited the Nandi county call center and the data center to check on the progress and readiness a head of the launch later this month. Dr. Sang said that there is an anticipated increase in interaction between the government and the citizens eventually making the general public informed. He further added that many lives will be saved as handling of emergencies is fastened.

The ICT and Communication team is finalizing on setting up the call center and thereafter the public will be given the toll free call and SMS numbers for them to make their calls.

According to the CO for ICT, Jonathan Misoi, who was also present said that the call center will greatly impact on the lives of the people of Nandi especially in handling matters of emergency. He further calls upon the public to make use of the call center when the time comes.

Also present was the County Head of Public Relations, Kipsaro Boit, Sub County Administrator for Nandi Hills, Fred Kiptum and Medical superintendent for Kapsabet County referral hospital, Dr. Daniel Kemboi.

Leave a Comment

Your email address will not be published.