NANDI MARKS CUSTOMER SERVICE WEEK
Customer Service Week is an internationally recognized week that celebrates those that work in the customer service industry. It’s a week dedicated to showing appreciation to those that put customers first 24/7.
Earlier today, the CEC Member for Gender and Social Welfare Rose Angira joined the Kapsabet Huduma Center at a closing ceremony of the Customer Service Week 2023 celebrations that reached its pinnacle on Friday.
The county government plays a role in recognizing and celebrating the importance of customer service and fostering cooperation between different government entities and institutions for this purpose.
Speaking at the event, the CEC Member said that customer service is crucial, and it is at the heart of everything we do- and that the staff who work tirelessly to deliver amazing customer experiences, have never been more essential than they are now.
“This Customer Service Week we pay homage to those on the front lines – the staff who ensure customers get answers to their questions, resolutions to their problems, and positive experiences,” she added.
This year, in the spirit of inclusion, cross-departmental teams from both the county and the national government and financial institutions actively participated in appreciating customers and also visited patients at Kapsabet County Referral Hospital.