WEST POKOT COUNTY PLEASED WITH NANDI’S ICT INTEGRATION IN BETTERING SERVICE DELIVERY.
County’s ICT and E-Government sub sector is on a transformation journey of Automating Service delivery in all county departments.
Having started with those offering critical services to the Citizens, service delivery is becoming efficient especially on areas that have successfully integrated Technology in it’s operations.
Among those currently at fruition are the Health Management system at Kapsabet county Referral Hospital, the County Call Centre and Revenue Collection system.
This Significant move is attracting a number of counties that are pleased and would like to take the footsteps of Nandi County
This will help in championing and advancing Socio-economic transition and development through the use of ICT.
Some of these counties are; Elgeiyo Marakwet, Kitui, Bomet, Makueni, Tharaka Nithi and Wajir among others.
The county hosted delegates from West Pokot county led by the Chief Officer for ICT and Public Service Management- Timothy Lumulen, the ICT Director- Elphas kakuko and the Head of Communications -Kendagor Obadiah.
The transformation is also attributed to the superb ICT and E-Government organizational structure.
This has greatly contributed to smooth operations, solving conflicts resulting from structure inefficiency, enhancing effective distribution of work and responsibilities as well as creating ample environment for innovation.
Among these Programs and systems in place include; Data centre and network connectivity, Health Management Information System, Human Resource Management Information System, Online Jobs portal, County Revenue Collection system, asset and inventory system, Fleet Management, SMS platform and suppliers portal, Geospatial Information System, Bursary System, DigiFarm and the County Digital Literacy Program.
Mr. Kakuko who is the ICT Director West Pokot county was pleased with how Nandi County is making use of the available Technology and transforming the livelihoods of the people.
“ICT integration into all Government functions makes Service delivery efficient and brings governance closer to the people thus making devolution real”, Said Mr. Lamulen.
Through this interactions, Nandi also got an opportunity to learn from the visiting counties and will soon be implementing the new strategies such as Makueni’s Public participation model and West Pokot’s Community Radio program.